Actions are activities that you have identified which must be undertaken to allow for either closure of the incident or to minimise the risk of a similar incident occurring again. By clicking on the Add tab within the top righ- hand corner of the box, you can add the action for the incident. An example is shown below.
The Action can be categorized as a "Preventative" or "Corrective" actions. You are required to add a SMART Goal/Action. You can follow the same template as is shown in the worked example. The worked example can be accessed by clicking on the green font (SMART Goal/Action) section. Once added, select save on the bottom right-hand corner, to save your action.
