If you have a query, we are happy to help!
There are now three ways you can reach out to us:
1. Live Chat
You can send us a message through our live chat, and we will get back to you as quickly as possible.
To access it, click the green speech bubble located in the bottom right-hand corner of the screen.
2. Submit a Question Through Your Profile
Click your profile icon (your initials) at the top right corner of the dashboard.
Select "My Profile".
Go to the Pharmapod Help tab and type in your question.
Note: A message subject is required. This helps us route your inquiry to the right team quickly.
3. Phone Support
We also provide support by phone.
Phone Number: +1 833-294-2543
Support Hours:
EST: 4:00 AM – 5:00 PM
UTC/GMT: 09:00 – 22:00
(Available Monday to Friday)
4. Email Support
You can also reach our support team by email at [email protected] for general inquiries, technical assistance, or account-related questions.
Email support is monitored during standard support hours.
Support Hours:
EST: 4:00 AM – 5:00 PM
UTC/GMT: 09:00 – 22:00
(Monday to Friday)