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Pharmapod Set up 3 - Profile Setup

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Written by Sarah Embers

Intended Audience/User Role:

All users

Region:

All Regions

Updated Date:

From the Dashboard, users can select my profile to complete profile set up. Click the Profile Icon (top right) and select My Profile to finish account setup, change password and manage notifications settings.

A. User Identity: User’s information.

B. Account Settings: The primary area for managing personal data, including Full Name and License Number.

C. Password Management: A secure portal for updating login credentials

D. Notification Preferences: Allows users to configure notification preferences

E. Help and Support: Provides access to Pharmapod’s technical support channels.

A. User Identity

  1. Add picture to your account

    1. Click the user’s initial

    2. Select the picture you wish to add to your account

  2. Displays user’s full name, assigned role and organization hierarchy

B. Account Settings

  1. Full Name: The legal name of the user. This information is utilized for attribution on all recorded events and system audits.

  2. License Number: The professional registration number of the user. Accuracy is mandatory for regulatory compliance and professional documentation.

  3. Login Id: The unique identifier used to access the Pharmapod platform. This is typically set as the user's primary email address.

  4. Email: The destination for all system-generated communications, including password resets and task notifications.

  5. Phone Number: Optional contact information for account recovery or administrative communication.

  6. Any modifications to these fields are not saved automatically. Users must click the Update button to finalize changes.

C. Change Password

  1. Current Password: Users must input their existing password to verify authorization for the change.

  2. New Password: Input the desired new credential. To keep your account secure, your new password must meet the following criteria:

    1. Length: Minimum of 12 characters

    2. Lowercase: At least one lowercase letter

    3. Uppercase: At least one uppercase letter

    4. Digit: At least one number

    5. Special character: At least one symbol (e.g., +, -, }, or !)

  3. Confirm Password: Re-entry of the new password to ensure accuracy. This field must match the "New Password" input exactly for the request to proceed.

  4. Change Password: Select the Change Password button to finalize the update.

D. Notification Settings: allows users to configure automated email communications regarding facility activity and assigned tasks.

  1. Daily Summary: Toggle to receive a daily email notification. This report provides a high-level overview of new or open events and pending actions within the user’s assigned facilities.

  2. Case Assignment: Toggle to receive daily email notifications. This alert is triggered the moment a specific event or case is assigned to the user for review or action.

  3. Update Button: Users must select the Update button to save and apply any changes to these preferences.

E. Help and Support: Provides access to Pharmapod’s technical support channels.

  1. Subject and Message: Users provide a concise title in the Subject field and a detailed description of the inquiry or issue in the Message field. Both fields are mandatory to ensure the support team has sufficient context to assist.

  2. Submit Request: Selecting this button transmits the entered information directly to the Support queue.

  3. Additional Direct Contact Information: Call Pharmapod at (437) 886-4433 or email Pharmapod at [email protected] to get in touch with our technical support team.

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